I think this is really awkward moment for many Payoneer users. I always take payment from my clients to Payoneer as I don't have Paypal or I don't prefer other payment systems. Several days ago, some clients sent me $ to my Payoneer but those payments are in "Waiting for Approval" status. 2-3 business days gone and one of my clients told me that he received an email from Payoneer asking to upload photocopy of his Driving License/National ID/Passport! He finds it odd. Obviously I find it odd too.
Moreover, if my clients can't upload required document within 7 business days my payment will be canceled by Payoneer! Sounds like a joke right? Why my client's need to upload their document to Payoneer? They don't use Payoneer and they opened their bank account in their own countries with required documents. Now why they should upload such sensitive information to Payoneer?
Have you faced this situation? Please let me know how did you handle this awkward situation.