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  #1  
Old January 10th, 2006, 01:15 PM
klack klack is offline
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"My website dropped from MSN" Official response from MSN...

My site dropped from the MSN index, I emailed MSN tech support and the next day I got this reply. It doesn't give any groundbreaking tips, but I was surprised to get a response anyway.

Quote:
This is Joan and I understand that the [snip] site is not showing on the MSN Search results page when performing keyword search. I apologize for the inconvenience this may have caused you.

The MSN Search index is built based on billions of documents from millions of web sites. MSN Search uses its MSNBot WebCrawler to automatically update the index when changes, additions, or removals are made from web sites. MSN Search is constantly making improvements on our Search results, working to bring you the best relevant results on the web. As we work to improve our service, some sites may not pull up on a normal search query and additional keywords will be needed to find the site. We apologize for the inconvenience during these changes.

If a page changes, the change will be properly reflected in our database when the page is next crawled and indexed, this includes any changes to the title or descriptions on a web page. The crawler revisits known web pages periodically to check that the page is still there and to update the database information about the page content. Websites that regularly update content are crawled more frequently than others. If your content is updated on a frequent basis it should be crawled every 30-45 days. If your site is relatively static, the re-crawl could take up to 120 days or more.

When you add new pages to an existing site, be sure to build href links from your existing web pages and navigation tools to the new pages. When the crawler refreshes content from the known pages, it will find the links to the new pages and add them to the web database. The crawler cannot always follow dynamic links, so to assure content discovery be sure to include a static link to new content. If your site navigation is normally done only with dynamic links, you can create a site map page with a static link map of your site to be sure robots can discover all of your content.

Also, visit http://search.msn.com/docs/siteowner.aspx?t=SEARCH_WEBMASTER_REF_Guidelinesfo rOptimizingSite.htm&FORM=WGDD which has tips and guidelines that may help MSNBot and other Web crawlers effectively index and rank your site.

About keywords search, keywords need to be distinct instead of one broad set of keywords on every page. For more information on updating your site description, visit http://search.msn.com/docs/siteowner.aspx?t=SEARCH_WEBMASTER_CONC_AboutYourSi teDescription.htm

MSN Search has comprehensive online help available to you. For more information about features, functions, and issues, click the "Help" link at the top of any MSN Search page.

You are valuable at MSN and we look forward to providing you with consistent and effective service. If you have other inquiries, please do not hesitate to write back.


Sincerely,

Joan
MSN Search Technical Support

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  #2  
Old January 12th, 2006, 05:54 PM
gqricky gqricky is offline
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Klack,

I am experiencing the same problem. I was actually ranked 9th in the MSN SERP's for my keyword until two days ago. My site is nowhere to be found now on MSN SERP. I did add a few new pages to my site tough, my drop may have been caused by these changes.

Do you think we have to change something in our site or should we wait to see if MSN restores the site on it's own ?

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  #3  
Old January 13th, 2006, 05:23 AM
senloong senloong is offline
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Same problem here.. my serp gone after i changed my meta tag. I got better serp in yahoo but dropped in msn. Dont think to resubmit again. Any good suggestion?

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  #4  
Old February 14th, 2006, 02:55 AM
Dyre42 Dyre42 is offline
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Its Microsoft. Reliability is not their strong suit.

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  #5  
Old February 14th, 2006, 10:00 AM
Injected Injected is offline
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Quote:
Originally Posted by Dyre42
Its Microsoft. Reliability is not their strong suit.




I have found that some of my msn rankings havent really dropped off to much, but they seem to have been fluctuating more often than what they used to.

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  #6  
Old February 16th, 2006, 11:38 PM
younglion younglion is offline
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Quote:
Originally Posted by gqricky
I did add a few new pages to my site tough, my drop may have been caused by these changes.


I have been adding pages recently in order to hopefully rank better in G, but every time I add a new page to my site, it seems my rank in MSN goes down. Has anyone else seen this behavior?

A working theory: When a new site is about a very small group of keywords and has lots of BLs with those keywords as text, MSN likes it a lot. When the site starts to branch out, MSN likes it less and less.

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  #7  
Old February 17th, 2006, 09:45 AM
bwn bwn is offline
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From the looks of the searches in MSN there IT department is either smoking crack or they are trying to identify spam sites as all I see when I do a search is nothing but spam. Really Really Bad
wanted to add a case point
http://search.msn.com/results.aspx?q=medical+malpractice+lawyers&FORM=SSRE

Take a look at all the regenerated sites in this search I have looked around it is full of stuff like this... got 6 ot the top

Last edited by bwn : February 17th, 2006 at 10:42 AM.

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  #8  
Old February 17th, 2006, 04:53 PM
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jfontestad jfontestad is offline
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This has been happening to MANY websites. It's most certainly some sort of algo update/tweak the MSN is performing. Only thing to do is to sit tight and hope things go back to normal.
How long the wait? Just give it a little time and hope rankings return. Some good words of advice "be patient" and hopefully everything will work out for you.
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