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  #1  
Old February 16th, 2005, 03:54 PM
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junk/garbage in msn cache...why?

Has anyone come across MSN displaying junk for the description in a listing?

Do a search for site:statecollege.com and you'll see what I mean.

Any guesses what might cause this?

edit: To doublecheck it wasn't anything to do specifically with that web host, I searched for a string contained in the junk and found a whole bunch of other sites that also display junk in the SERPs.

I found this site (h t t p ://www.seoconsultants.com/articles/1000/http-compression.asp) which checks to see if a site is using http compression and checked all the results with junk in them and it seems 99% of them do use http compression.

Last edited by pittbug : February 16th, 2005 at 04:55 PM.

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Old February 16th, 2005, 05:02 PM
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I hope your cache refreshes regularly, because that sure looks silly. Remember it can be a glitch on THEIR side or YOURS. For example a gzip module on your server malfunctioning, causing un-unzipped stuff to be displayed... I'm not saying that's it, but you know, things like that happen now and again.

It doesn't seem to be date-related. Rather random...

Sorry, still puzzled...
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Old February 16th, 2005, 05:48 PM
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Originally Posted by Wit
I hope your cache refreshes regularly, because that sure looks silly. Remember it can be a glitch on THEIR side or YOURS. For example a gzip module on your server malfunctioning, causing un-unzipped stuff to be displayed... I'm not saying that's it, but you know, things like that happen now and again.

It doesn't seem to be date-related. Rather random...

Sorry, still puzzled...


Yes it's rather random indeed. If there was a problem with the gzip module, then that problem also exists on multiple other sites, perhaps indicating a bug in the gzip module? Although why doesn't this problem appear in any other engine? Weird.

Here's some more info: I downloaded the index page of one of the affected sites using wget, then zipped it and opened the file in notepad. There was a common string at the beginning of the file and the msn search results, but the rest didn't match - which could be because the algos are different between gzip and winzip and/or the contents of the page had changed between when it was spidered and when I downloaded it.

I've sent a note to MSN about it and will post back with more info if anyone is interested.

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Old February 21st, 2005, 05:59 PM
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MSN responded with a generic "it's been passed to our engineers" type response.

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Old March 16th, 2005, 01:58 PM
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Originally Posted by pittbug
MSN responded with a generic "it's been passed to our engineers" type response.


Now I receive this annoying generic response which is totally off the mark. Either they didn't read my email, or maybe they just didn't understand it and threw this back at me to make me go away.

Quote:
Originally Posted by MSN
Thank you for writing to MSN Search Customer Support regarding the search results. I apologize for the delay in our response.

We do not automatically remove documents from our database because they offend someone. The database is a reflection of the content of the Internet and is built from billions of documents on millions of web sites around the world. Some of those documents will be personally, politically, or morally objectionable to some people, but others may find those same documents interesting and useful. We want the search database to represent the content of the web in as accurate and usable a form as possible.

We will consider removing references to content that has been published online illegally. One example of illegal web content is material published in violation of copyright protection.

For issues with MSNbot and site crawling, please visit http://search.msn.com/docs/siteowner.aspx?t=SEARCH_WEBMASTER_FAQ_MSNBotIndexi ng.htm

MSN Search has comprehensive online help available to you. For more information about features, functions, and issues, click the "Help" link at the top of any MSN Search page.

Thank you for using MSN Search.



After I responded to this email I received a customer satisfaction survey, which I promptly filled out. You can probably guess the ratings I gave them.

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