RackSpace Hosting is one of the largest hosting companies in the world, providing server space for nearly 200,000 users. They consider themselves to be the leaders of Cloud Hosting (their self-titled moniker is "The Open Cloud Company") and claim to have fanatical support - a boast that can be backed up with a quick web search - the vast majority of reviewers seem more than happy with the company's response time and willingness to go the extra mile.
Support is offered 24/7 via online chat, e-mail, or telephone (with no automated systems). Network uptime is reported to be 100% and their response time averages between 5 and 10 minutes when support tickets are sent via e-mail.
They offer a variety of products for both the enterprise-level company and single person operations alike, including:
- Cloud Hosting
- Managed Hosting
- Hybrid Hosting
- Hosted E-mail
- Hosted Applications
Pricing varies depending upon your needs and Rackspace is pretty flexible in this regard as well. You can choose options such as pay-as-you-go or set, monthly pricing. You can also cancel your account at any time should they fail to live up to your expectations.
To learn more about Rackspace and what it has to offer, please click here.
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