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    Google Base (Merchant Center) issues

    We had submitted our company's products to Google Base via a Magento and they were showing up in Google shopping for a few months if you'd search our company name.

    A few weeks ago we got an email from Google that our products stopped showing "0 of 121 items inserted
    Uploaded at: October 7, 2011 6:39:36 PM EDT Processed at: October 7, 2011 6:40:01 PM EDT"

    I went into Webmaster tools and I saw this message:

    "Warning Please verify and claim your website's URL in the General Settings page, until you do so your online products will not appear in the search results."

    Our website was obviously already verified, but still I tried to do it again. I went into General Settings, and under where I type the url to verify, this message shows:

    "Error URL unavailable. If you own it, please contact us."

    I sent Google an email through support, but haven't received a response. Apparently Google answers isn't accepting any questions either.

    One other thing: at around that time, our server was hacked. It happened to everyone with our host but has been resolved. Not sure if this is relevant or not.

    Does anyone have any idea how I can resolve this?

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  3. Digital Marketing
    SEO Chat Mastermind (5000+ posts)

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    Aug 2008
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    Sorry nobody answered your question. Have you tried posting in the Google Merchant Center Forum?

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