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Google's Tech Support

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Google's Tech Support Discuss Google Adwords, Google Adsense, Yahoo Publisher Network, and MSN AdCenter.

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  #1  
Old October 11th, 2005, 10:53 PM
ep2002 ep2002 is offline
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Google's Tech Support
Hi there,

I had hired someone to look after my AdWords acct. & since I fired her my ads aren't showing up.

I know she was IMing with Google on Wedn.

How is she able to IM w/ them & get instant support while I have to e-mail?

Thanks


Michelle
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  #2  
Old October 11th, 2005, 11:23 PM
DanFinney DanFinney is offline
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Michelle,

In your Adwords account screen, look at the top and you will see a "contact us" button. After clicking through, at the bottom of the next page there will be a "contact us" menu. You make your radio selection and click "contact us" again. At night you will only have the option to email, but during Google business hours you will see a button appear to open a live chat session with a Google rep. Hope that helps!
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Old October 11th, 2005, 11:52 PM
ep2002 ep2002 is offline
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Oh great. Thank you.

Michelle
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Old January 20th, 2006, 05:27 AM
sad sad is offline
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Thanks, Michelle.

I want to chat with google use IM, do you know one?
Quote:
Originally Posted by DanFinney
Michelle,

In your Adwords account screen, look at the top and you will see a "contact us" button. After clicking through, at the bottom of the next page there will be a "contact us" menu. You make your radio selection and click "contact us" again. At night you will only have the option to email, but during Google business hours you will see a button appear to open a live chat session with a Google rep. Hope that helps!
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  #5  
Old January 20th, 2006, 05:39 AM
ep2002 ep2002 is offline
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I don't understand what you are asking me.

The instructions given in this thread were clear to me.

Take care


Michelle
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