E-Commerce Development
 
Forums: » Register « |  User CP |  Games |  Calendar |  Members |  FAQs |  Sitemap |  Support | 
 
 
User Name:
Password:
Remember me
Go Back   SEO Chat Forums > Search Engine Strategies > E-Commerce Development
Reload this Page

Paypal site failure

Discuss Paypal site failure in the E-Commerce Development forum on SEO Chat.
Paypal site failure E-Commerce Development forum discussing specific online commerce related issues, such as payment processors, SSL implementation, chargeback problems, seasonal trends, shopping carts and membership to groups such as the BBB.

Reply
Add This Thread To:
  Del.icio.us   Digg   Google   Spurl   Blink   Furl   Simpy   Y! MyWeb 
« Previous Thread | Next Thread »  
Thread Tools Search this Thread Rate Thread Display Modes
 
Unread SEO Chat Forums Sponsor:
  #1  
Old October 12th, 2004, 04:57 PM
EGOL's Avatar
EGOL EGOL is offline
EGOL
Click here for more information.
  
Join Date: Jun 2003
Location: Snow belt.
Posts: 6,671 EGOL User rank is Second Lieutenant (5000 - 10000 Reputation Level)EGOL User rank is Second Lieutenant (5000 - 10000 Reputation Level)EGOL User rank is Second Lieutenant (5000 - 10000 Reputation Level)EGOL User rank is Second Lieutenant (5000 - 10000 Reputation Level)EGOL User rank is Second Lieutenant (5000 - 10000 Reputation Level)EGOL User rank is Second Lieutenant (5000 - 10000 Reputation Level)EGOL User rank is Second Lieutenant (5000 - 10000 Reputation Level) 
Time spent in forums: 1 Month 2 Weeks 4 Days 4 h 34 m 47 sec
Reputation Power: 71
Paypal site failure
I don't like to post negative stuff... but here is something that should be said....

I switched the shopping cart on one of my websites to paypal about a month ago, motivated by the fact that they no longer required buyers to become paypal members. It worked great at first, but a couple weeks ago my cumulative sales line for "through the cart sales" started to go flat when traffic, adsense and affiliate converstions were unwaivering.

Paypal started failing frequently on Friday after a software upgrade. Since Friday my sales from that website are down 80% at least and I am getting email from website visitors with quotations like "tried to order but am leaving your site because it is broken"... "your website sucks!"

Anyone who has a paypal shopping cart on their website is losing major income and getting a black eye from their customers.

If you search google news for "paypal" you will see stories about this on geek.com, fool.com, computerworld.com
and most of the active news boards.

In my opinion, the reports on those sites are too kind to paypal. This is one of the worst cases of website failure that I have ever seen.
__________________
* Its not the size of the dog in the fight that matters... it's the size of the fight in the dog.
* Free advice generally isn't worth much, but cheap advice is worth even less.
Reply With Quote
  #2  
Old October 12th, 2004, 05:26 PM
dazzlindonna's Avatar
dazzlindonna dazzlindonna is offline
Contributing User
SEO Chat Expert (3500 - 3999 posts)
  
Join Date: Mar 2003
Location: Louisiana, USA
Posts: 3,876 dazzlindonna User rank is Corporal (100 - 500 Reputation Level)dazzlindonna User rank is Corporal (100 - 500 Reputation Level)dazzlindonna User rank is Corporal (100 - 500 Reputation Level)dazzlindonna User rank is Corporal (100 - 500 Reputation Level) 
Time spent in forums: 1 Week 6 Days 4 h 22 m 36 sec
Reputation Power: 13
I'm not thrilled about it either, but really, these things happen. The same kind of thing has happened to other major payment services such as authorize.net etc. in the past. s*it happens. it'll get fixed.
__________________
Military Singles Dating
Reply With Quote
  #3  
Old October 12th, 2004, 05:57 PM
randfish's Avatar
randfish randfish is offline
SEO Chat Intermediate (1500 - 1999 posts)
  
Join Date: Jul 2004
Location: Seattle, WA
Posts: 1,874 randfish User rank is Sergeant (500 - 2000 Reputation Level)randfish User rank is Sergeant (500 - 2000 Reputation Level)randfish User rank is Sergeant (500 - 2000 Reputation Level)randfish User rank is Sergeant (500 - 2000 Reputation Level)randfish User rank is Sergeant (500 - 2000 Reputation Level) 
Time spent in forums: 6 Days 12 h 54 m 32 sec
Reputation Power: 11
DD's right. Authorize.net was down for two days last month, costing several businesses I know a lot of revenue. Authorize powers a lot of huge sites and the fact that they don't have a good backup system in place and can be down for as many as 48 hours is horrifying.

I would expect Paypal/Ebay to rectify the situation and put in some backup - Ebay has typically been very good about fixing even the biggest of server problems fast, so hopefully that professionalism will spread to Paypal.
Reply With Quote
  #4  
Old October 12th, 2004, 06:52 PM
EGOL's Avatar
EGOL EGOL is offline
EGOL
Click here for more information.
  
Join Date: Jun 2003
Location: Snow belt.
Posts: 6,671 EGOL User rank is Second Lieutenant (5000 - 10000 Reputation Level)EGOL User rank is Second Lieutenant (5000 - 10000 Reputation Level)EGOL User rank is Second Lieutenant (5000 - 10000 Reputation Level)EGOL User rank is Second Lieutenant (5000 - 10000 Reputation Level)EGOL User rank is Second Lieutenant (5000 - 10000 Reputation Level)EGOL User rank is Second Lieutenant (5000 - 10000 Reputation Level)EGOL User rank is Second Lieutenant (5000 - 10000 Reputation Level) 
Time spent in forums: 1 Month 2 Weeks 4 Days 4 h 34 m 47 sec
Reputation Power: 71
I understand that stuff happens but it amazes me that they have been down for four days. I am glad that I didn't put paypal on any other sites.
Reply With Quote
  #5  
Old October 12th, 2004, 09:30 PM
deregular's Avatar
deregular deregular is offline
unused title
SEO Chat Novice (500 - 999 posts)
  
Join Date: Sep 2003
Location: Downunder
Posts: 741 deregular User rank is Corporal (100 - 500 Reputation Level)deregular User rank is Corporal (100 - 500 Reputation Level)deregular User rank is Corporal (100 - 500 Reputation Level)deregular User rank is Corporal (100 - 500 Reputation Level) 
Time spent in forums: 4 Days 23 h 38 m 41 sec
Reputation Power: 7
im still waiting on them to enable me to trade in australian dollars... so far theyve had my hopes up since late 2002...

hmmm.. maybe its time to give up on the idea.. lol
Reply With Quote
  #6  
Old October 13th, 2004, 01:04 AM
cyanide cyanide is offline
Hoster Poster
SEO Chat Newbie (0 - 499 posts)
  
Join Date: Jul 2004
Location: Toronto, Canada
Posts: 162 cyanide User rank is Private First Class (20 - 50 Reputation Level)cyanide User rank is Private First Class (20 - 50 Reputation Level) 
Time spent in forums: 8 h 19 m 52 sec
Reputation Power: 5
unfortunately, it happens to the best of them.
We use Worldpay and they've been having some issues recently as well
Reply With Quote
  #7  
Old October 13th, 2004, 04:19 AM
rondo rondo is offline
Registered User
SEO Chat Newbie (0 - 499 posts)
  
Join Date: Sep 2004
Posts: 13 rondo User rank is Just a Lowly Private (1 - 20 Reputation Level) 
Time spent in forums: 2 h 26 m 53 sec
Reputation Power: 0
Quote:
Originally Posted by deregular
im still waiting on them to enable me to trade in australian dollars... so far theyve had my hopes up since late 2002...

hmmm.. maybe its time to give up on the idea.. lol

Ialso asked them about this 2 yrs ago. They said it was coming soon. It even said so on their site. Yeah right.
Reply With Quote
Reply

Viewing: SEO Chat Forums > Search Engine Strategies > E-Commerce Development > Paypal site failure

« Previous Thread | Next Thread »

Thread Tools  Search this Thread 
Search this Thread:

Advanced Search
Display Modes  Rate This Thread 
Linear Mode Linear Mode
Rate This Thread:


Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
View Your Warnings | New Posts | Latest News | Latest Threads | Shoutbox
Forum Jump


Forums: » Register « |  User CP |  Games |  Calendar |  Members |  FAQs |  Sitemap |  Support | 
  
 





© 2003-2008 by Developer Shed. All rights reserved. DS Cluster 2 hosted by Hostway. 
Stay green...Green IT