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live help to communicate with customers

Discuss live help to communicate with customers in the E-Commerce Development forum on SEO Chat.
live help to communicate with customers E-Commerce Development forum discussing specific online commerce related issues, such as payment processors, SSL implementation, chargeback problems, seasonal trends, shopping carts and membership to groups such as the BBB.

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  #1  
Old January 19th, 2005, 02:33 PM
argen argen is offline
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live help to communicate with customers
I have just added live help and live support to my web site. I was able to help potential customers with their purchase decisions.

I found that it is of great value to any e-commerce web site.

currently, I am using a paid service from human cllick and also a free service from http://www.akeni.com

Has anyone used any other free service that is good?
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Old January 24th, 2005, 12:45 PM
mick.sawyer mick.sawyer is offline
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www.boldchat.com

or if you are really trying to cover all bases you can add a skype me image with a link behind it.
www.skype.com
Last edited by mick.sawyer : January 24th, 2005 at 12:48 PM.
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Old February 6th, 2005, 08:56 AM
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Whitesell Whitesell is offline
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We use Craft Syntax LiveHelp. It's open source and had been easy to work with.


http://www.craftysyntax.com/livehelp/
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