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ClickTracks Question

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ClickTracks Question E-Commerce Development forum discussing specific online commerce related issues, such as payment processors, SSL implementation, chargeback problems, seasonal trends, shopping carts and membership to groups such as the BBB.

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  #1  
Old November 6th, 2005, 06:30 PM
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Ramses357 Ramses357 is offline
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Question ClickTracks Question
The number of daily unique visits to my webiste reported by clicktracks is markedly different that what is showing up in my weblogs provided by my hosting service. Is ClickTracks says 180 the weblogs say 300. Who do I believe and why?
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Old November 6th, 2005, 11:47 PM
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If you're using the hosted version of ClickTracks, then it makes sense. If someone has javascript turned off, they won't be reported a visitor.

The only way to get good numbers from stats tracking programs is to host them on your own servers so they can read your log files.

S
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Old November 7th, 2005, 10:54 AM
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Originally Posted by lovethecoast
If you're using the hosted version of ClickTracks, then it makes sense. If someone has javascript turned off, they won't be reported a visitor.

The only way to get good numbers from stats tracking programs is to host them on your own servers so they can read your log files.

S


Thanks, I appreciate that. How do I get the program to sit on my webhost's server? I don't host my website from my own computer....
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Old November 8th, 2005, 12:42 AM
lovethecoast lovethecoast is offline
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It doesn't have to actually sit on the same server as your websites. We have 28 web servers and two "worker bee" (WB) servers. We installed ClickTracks on one of our WB servers and it processes logs 24/7 from all the others. You just have to have access to the raw log files.

You have to have the pro version, (I think) -- which if I remember correctly, was in the $4-5k range.

S
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Old November 8th, 2005, 10:37 PM
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Quote:
Originally Posted by lovethecoast
It doesn't have to actually sit on the same server as your websites. We have 28 web servers and two "worker bee" (WB) servers. We installed ClickTracks on one of our WB servers and it processes logs 24/7 from all the others. You just have to have access to the raw log files.

You have to have the pro version, (I think) -- which if I remember correctly, was in the $4-5k range.

S


Right now I have the hosted analyzer version. I'm not technically savvy enought to set up worker bee servers just to process weblogs....I also can't afford a 4k to 5k tracking solution at this time. Will I just have to stick it out with a few inconsistencies until I can do better?
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