Here is my issue and what I emailed Yahoo.
"Hello, my name is **** and I am the owner/operator of **** in ****, TX. I have a Yahoo Local account that has my pictures and three reviews that clearly state [my business name] and [my name] in them.
When looking for my Local listing last week, I noticed another business must have hacked my Local account. The account now shows a different business name, information and telephone number, but still has my pictures and reviews. I contacted the business owner and he stated, he had nothing to do with this, as he hired a third party for his online advertising."
Here's what Yahoo responded with...
Thank you for contacting Yahoo Small Business Support.
My name is ****; I will be assisting you today.
I understand your concern for the status of your listing and apologize for any frustration this issue may have caused.
Basic Local Listings may be claimed by anyone as well as be updated by our 3rd party business listing partners. The updates to the listing for your business was submitted by Felix, found at ****
Please contact Fenix as to why they have a different phone and business name. It may be due to your hiding the street address.
To keep others from claiming or editing your listing details, you may want to consider upgrading your listing to an Enhanced Listing being that it has review times of 1 to 5 business days and the additional features below.
-Paid listings cannot be overridden by anyone other than the Yahoo User.
-Paid listings will override third-party information.
-Phone support is available for paid listings.
While Basic listings allow you to include important business details such as operation information (hours of operation, accepted payment methods, etc.) and services provided/products sold, Enhanced Listings also allow you to include:
-Up to ten photos
-A company tagline
-A long description that is searchable by Yahoo users
-Two additional links to a web site (when applicable)
In addition to these features, your listing will also appear in Yahoo Local search results with a "Merchant Verified" icon, and unlike a free Basic Listing, an Enhanced Listing cannot be overwritten by listings submitted from other users. Support for Enhanced Listings is also available by phone and e-mail, while support for Basic Listings is only available by e-mail.
Enhanced Listings are $9.95 per month. If you're interested in upgrading to a Yahoo Local Enhanced Listing, please click on the "Upgrade" button next to your Basic listing in your Yahoo Local account. You can access the account at **** at any time.
Thank you again for contacting Yahoo Small Business Support.
Has anyone heard such a thing?